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Adding Staff Members to Your Account

Streamline your operations by adding staff members to your Droppz portal. Each user can be assigned specific roles and permissions, allowing your team to manage orders, update menus, and monitor deliveries efficiently. Follow the steps below to invite and set up new users for your store.

Setup Steps:

Go to VENDOR USERS → USER LIST → Add New User (GREEN PLUS ICON)

Enter the staff member’s name and email

Select Role: General Manager, Marketing Manager, Inventory Manager, and Budtender

Save and send invite

1. Marketing Manager
Role Overview: Handles promotions, menu visibility, and customer engagement.
Permissions:

  • Access to marketing dashboard

  • Edit and schedule promotions

  • Manage push notifications and campaigns

  • View analytics and customer insights


2. General Manager
Role Overview: Oversees overall operations, reporting, and staff management.
Permissions:

  • Full dashboard access

  • Manage all user roles

  • View and edit orders, menus, and store settings

  • Access financial reports and analytics


3. Inventory Manager
Role Overview:
Maintains product listings, stock levels, and vendor updates.
Permissions:

  • Access to product catalog

  • Add, edit, and remove products

  • Manage inventory updates and syncs

  • Limited view of order fulfillment


4. Budtender
Role Overview:
Handles customer interactions, prepares orders, and updates status.
Permissions:

  • View incoming orders

  • Update order status (packed, ready for pickup, delivered)

  • Access customer notes and delivery details

  • No access to financial or marketing settings

  • If you’ve signed up for the Basic Package, you’ll have access to pickup and delivery services, along with the option to offer cashless payments through ACH. To activate cashless transactions, you’ll need to create and connect an AeroPay account.

  • Through our partnership, you’ll avoid one-time setup fees and ongoing monthly service charges. You only pay when the service is used, just a 2.5% processing fee plus $0.25 per transaction.

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