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Placing an order is easy

If you're looking to see how to place an order on Droppz after you've linked with AeroPay, here’s a general outline of how to do it:

Step 1: Browse Retailers and Products

  • Select a retailer with the cashless option to view their live menu.

  • Browse by category, brand, or featured products.

  • Product availability and pricing are updated in real time.
     

Step 2: Add Items to Your Cart

  • Tap a product to view details.

  • Select quantity and add the item to your cart.

  • Continue shopping or proceed to checkout.


Step 3: Choose Fulfillment Method (if you haven't chosen yet)

  • Select In-Store Cashless Pickup or Delivery (if available).

  • Review estimated fulfillment times and any retailer-specific requirements.


Step 4: Review and Confirm Your Order

  • Verify items, quantities, pricing, and taxes.

  • Confirm your pickup or delivery details.

  • Place your order.
    (If this is your second order from a different retailer you will receive a pop up to authorize the order)


Step 5: Enter your OTP to Complete the Payment

  • Payment and order details have now been sent to the retailer.

  • Look for in-app notification about the progress of your order.


Step 6: Track Order Status

  • Receive in-app updates as your order is accepted, prepared, and ready.

  • For pickup, head to the store once notified.

  • For delivery, monitor status until arrival.

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